Duke Tower Kitchener – Condo Style Appartments – Now Renting
In addition to an on-site concierge, DTK Condos also provides access to a virtual concierge system.
1-Valet has provided some youtube videos on how to work their features.
Hello From DTK and Hello Management!
Friendly reminder – all Tenants must provide proof of having obtained renters insurance before collecting their keys on move-in day.
This is a requirement included within your lease agreement.
Renters insurance, also known as either content insurance or tenant insurance, must be secured by the Tenant each year of their occupancy. We require that the Tenant secure insurance from a third party insurance provider, and then provide proof of having obtained insurance to our office.
Our office is not an insurance provider and cannot provide insurance policies. All major insurance brokers will offer some form of renters insurance.
Our office does not require a copy of your insurance policy. We simply require an email confirmation or similar sent from your insurance provider to yourself. A majority of insurance providers will send Tenants a confirmation email, we simply require that you forward such email to our office once received. This information can be emailed to admin@hellomanagement.ca
Requirements within the policy:
– The policy must include a minimum $2,000,000 in liability coverage
– The policy must include a minimum $25,000 in content coverage
Questions related to this topic can be sent to admin@hellomanagement.ca
Thank you
Hello From DTK and Hello Management!
Please review the steps included below to learn how to collect keys on your move-in day.
Reminder – please remember to pay for your first month rent before your move-in day. Also, please remember to schedule your elevator time before your move-in day. We will not be able to provide elevator access to those who did not schedule elevator times.
On your move-in day, you will be able to enter the above ground parking lot. The entrance is facing Frederick Street.
If you arrive a little before your move-in time, please park your vehicle in either of the 2 available parking spots highlighted red on this image.
Limit 1-vehicle per suite.
Please keep in mind that there may be a total of Three Tenants moving into their suite at the same time. We are limited in providing only 2 parking spots for those who are waiting to collect keys. On-site staff will be there to assist as needed should questions or requests occur related to parking on your move-in day.
When your move-in / elevator time begins, a Hello Management Staff Member will instruct you to move your vehicle from one of the two available waiting parking spots to one of three available unloading spots. These are marked orange.
It is important that you please wait for one of these three spots to become available before you begin unloading your vehicle.
Once parked in the unloading area, you can then enter the building lobby through the building back entrance.
You can then collect your suite keys and check-in at the staff desk in the lobby marked green.
Please have your photo-ID ready.
When you receive your keys and check-in at the desk you will be assigned one of three elevators marked blue.
Each Tenant will be provided an elevator key to place their assigned elevator on service. You can then use this assigned elevator to begin moving in your items.
Elevators will be recalled and brought back to the ground floor by on-site staff once your move-in time has expired.
When your time has expired, or you no longer require use of the elevators, you can return the key to the on-site staff located in the main lobby.
Tenants who lose the elevator key will have the cost of the elevator key deducted from their provided key deposit. Key deposits will then need to be repaid in full by the Tenant. Elevator keys are valued at $200 each.
Hello From DTK and Hello Management!
Friendly reminder – all suites located at DTK condos will include high-speed internet within the monthly rent, but the internet account must be coordinated by the Tenant.
To activate your service, contact the dedicated Rogers Customer Care Team: 1-855-759-5856
You will be asked to create an account through Rogers internet.
When creating your account, please include the address as your new suite. All suite numbers at this location will have pre-paid internet services. Tenants will still receive monthly bills from Rogers where the internet services equals to $0 / month. This service will be paid-for on behalf of the Tenant during the entirety of their lease agreement.
Additional services such as TV or home phones will be billed to the Tenant. These additional items are not included within the paid-for internet service.
Reminder – DTK Condos is located at 60 Frederick St, Kitchener, ON. Postal Code: N2H 2L7.
This information is also included towards the end of your lease agreement.
Hello From DTK and Hello Management!
With there being a limited number of elevators available, and so many new Tenants, our office must limit elevator access to just 2-hours per suite.
Elevator times can be scheduled within specified hours available on the provided scheduling software links emailed to each Tenant. Scheduling will be completed by using Koalendar (example image on this page). Koalendar bookings can also sync with your google or apple calendars for helpful reminders.
Typically elevator times will be reserved 8-hours per day by our office to assist new Tenants moving into their suites.
The building does include a total of four elevators.
This fourth elevator will not be placed on service or used for new Tenants moving into the building. Rather, this fourth elevator will be used for all others living and working within the building so that all current Tenants may also use an elevator when entering / exiting the building.
This fourth elevator may also be occasionally used by maintenance staff or the builder’s staff. Please be mindful of such contractors and their tools should the elevators be used by these members from time to time.
Tenants who are not able to schedule their move-in within the provided time slots, or who cannot complete their move-in within the provided time slots, may use the elevators either before or after others have completed their scheduled move-in times for that day.
We cannot permit the scheduling of multiple or longer time slots per suite. Should multiple time slots be scheduled by a Tenant, our office will remove the additional scheduled times to ensure everyone has an equal opportunity to move items into their suite.
Tenants are free and able to collect keys and access their suite as early as their lease start date. Tenants may have a lease start date that is earlier than their elevator time. Tenants can use elevators outside of the daily 8-hour period of time, where others have reserved elevator times, to items into their suite as needed. Tenants may then choose to wait until their scheduled elevator time to move-in larger objects, but again, still occupy their suite before their scheduled elevator time for these larger items.